TTC Special Constable Service and Revenue Protection 2020 Annual Reports

2053.5 For Action TTC Special Constable Service and Revenue Protection 2020 Annual Reports Date: May 12, 2021 To: TTC Board From: Chief Strategy and Customer Officer Summary This report provides an update on services provided by the Special Constable Service (SCS) and Revenue Protection departments. It is prepared in compliance with the Special Constable Agreement between Toronto Police Services (TPS) Board and the Toronto Transit Commission (TTC) which requires the TTC to provide an annual report to the TPS Board, attached to this report as Appendix 1. Recommendations It is recommended that the TTC Board: 1. Approve the transmittal of the attached Appendix 1 – Special Constable Service 2020 Annual Report to the Toronto Police Services Board in accordance with Section 8.9 of the Special Constable Agreement between the Toronto Police Services Board and the TTC. Financial Summary This report has no financial impact arising from adoption of the report’s recommendations. Funding approved in the TTC’s 2021 Operating Budget for the operation of the Special Constable Service and Revenue Protection Department enables departmental staff to deliver their services in compliance with the Special Constable Agreement between Toronto Police Services Board and the TTC. The Interim Chief Financial Officer has reviewed this report and agrees with the financial impact information. Equity/Accessibility Matters The TTC is committed to supporting and promoting diversity and inclusion in all policies, procedures, processes, programs and services, to reflect and respond to the needs of customers and employees. This is further supported by the ongoing work by the Special Constable Service and Revenue Protection Department. Special Constable Service and Revenue Protection 2020 Annual Reports Page 1 of 3 Special Constables and Fare Inspectors have significant public contact and perform both customer service and safety and security roles. The TTC expects that all its employees, including Special Constables and Fare Inspectors, perform their duties in an equitable, inclusive, respectful, and safe manner. It is important that employees have the necessary skills to meet these expectations. Training Training is a critical component of building a customer centric and safety focused Special Constable and Fare Inspector team. The TTC reviews and revises the Special Constable training program annually and the Fare Inspector program as necessary. The latest changes to the training program were in response to 2017 and 2019 Ombudsman Toronto report recommendations. Changes have also been made based on customer feedback. On a go forward basis all training programs will be reviewed on an annual basis. For specific information on the training programs refer to the Training sections in both Appendix 1 and Appendix 2. Community Engagement & Partnerships Special Constables and Fare Inspectors regularly coordinate with City agencies for support, including Out of the Cold programs, Streets to Homes, CAMH and The 519, among others. Additionally, Special Constables have a direct number for the Streets to Homes Supervisors should a priority response be necessary. The Special Constables assigned to the SCS Community Engagement Unit (CEU) focus on assisting customers living with mental illness by engaging other community stakeholders to share resources and form sustainable solutions to issues of mutual concern, such as panhandling and homelessness. The TTC is committed to working with internal and external partners to promote community engagement and foster collaborative initiatives to promote safety. In extreme weather situations, TTC staff are asked to be extra vigilant to help those people in our city who may be at increased risk in extreme conditions. As part of their regular duties, Fare Inspectors and Special Constables provide people who are vulnerable or at risk with information about downtown Toronto drop-in resources, and distribute free hot or cold beverage vouchers. Decision History At its meeting on May 13, 2020, the TTC Board had before it a report entitled 2019 TTC Special Constable Service Annual Report to the TTC Board and Toronto Police Services Board. http://www.ttc.ca/About_the_TTC/Commission_reports_and_information/Commission_ meetings/2020/May_13/Reports/7_2019_TTC_Special_Constable_Service_Annual_Re port_to_the_TT.pdf Special Constable Service and Revenue Protection 2020 Annual Reports Page 2 of 3 Issue Background Section 8.9 of the Special Constable Agreement between the TPS Board and the TTC requires the TTC to provide to the TPS Board an annual report with statistical data, including information regarding enforcement activities, training, use of force activities, supervision, complaints and other issues of concern to the parties, and such further categories of information as may be requested by the TPS Board or the Chief of Police, from time to time. Appendix 1– Special Constable Service 2020 Annual Report fulfills the requirements of the agreement and is consistent with the standardized format as directed by the TPS Board. Comments This report provides the 2020 annual reports for both Special Constable Service and Revenue Protection departments. The annual reports provide information on the department’s response to COVID-19, organizational structures, training, reporting and statistics, community engagement and partnership, key projects and initiatives. Appendix 1 – Special Constable Service 2020 Annual Report has been prepared in compliance with the Special Constable Agreement between Toronto Police Services (TPS) Board and the Toronto Transit Commission (TTC). Appendix 2 – Revenue Protection 2020 Annual Report is also provided to the Board for information and completeness of reporting. Contact Andrew Dixon, Head – Special Constable Service 416-709-2633 [email protected] Michelle Jones, Head – Revenue Protection 416-393-2969 [email protected] Signature Kathleen Llewellyn-Thomas, P.Eng. Chief Strategy and Customer Officer Attachments Appendix 1 – Special Constable Service 2020 Annual Report Appendix 2 – Revenue Protection 2020 Annual Report Special Constable Service and Revenue Protection 2020 Annual Reports Page 3 of 3 TORONTO TRANSIT COMMISSION SPECIAL CONSTABLE SERVICES Annual Report 2020 2 TABLE OF CONTENTS EXECUTIVE SUMMARY . 3 COVID-19 Response . 3 Organizational Chart . 4 Appointments . 4 Departures . 4 Diversity Breakdown . 5 TRAINING . 5 Recruit Program . 6 Annual Recertification . 6 Confronting Anti-Black Racism . 7 Diversity, Equity and Inclusion . 7 Mandatory Training . 7 Additional In-Service Training . 7 Equipment . 8 REPORTING AND STATISTICS . 8 Calls for Service . 8 Crime And Order Management – Arrest/Apprehension Totals . 8 Reporting . 9 Property . 12 PUBLIC COMPLAINTS . 12 USE OF FORCE REPORTING . 13 INJURY REPORTING . 14 GOVERNANCE . 15 COMMUNITY ENGAGEMENT . 16 FOCUS Toronto .

For Action 2018 TTC Transit Enforcement Annual Report to the TTC and Toronto Police Services Board Date: May 8, 2019 To: TTC Board From: Chief Executive Officer Summary Section 8.9 of the Special Constable Agreement between the Toronto Police Services (TPS) Board and the Toronto Transit Commission (TTC) requires the TTC to provide to the Board an annual report with statistical information including enforcement activities, training, use of force activities, supervision, complaints, and other issues of concern to the parties, and such further categories of information as may be requested by the Board or the Chief of Police, from time to time. The attached report to the TPS Board was prepared in accordance with instructions outlined in the Special Constable agreement and is consistent with the standardized format as directed by the TPS Board. This format is also used by the University of Toronto Campus Community Police (Special Constables) and Toronto Community Housing Corporation Special Constables for the purposes of their annual reporting. The report to the TTC Board, also attached, includes information related to Transit Enforcement Department activities outside the scope of the Special Constable agreement, such as transit fare inspection activities and highlights of the reporting year. It is anticipated the TPS report will be on the May 30, 2019 meeting agenda of the Toronto Police Services Board, subject to the TTC Board receiving this report at its meeting on May 8, 2019. Recommendations It is recommended that the Board: 1. Receive the attached report and forward the attachment to Toronto Police Service Board in accordance with Section 8.9 of the Special Constable Agreement between the Toronto Police Service Board and TTC; 2018 TTC Transit Enforcement Annual Report to TTC and Toronto Police Services Board Page 1 of 5 Financial Summary This report has no financial impact beyond what has been approved in the current year’s budget.

Introducon . 1 TABLE OF CONTENTS Scoabank Caribbean Carnival Toronto . 2 Welcome Leer, Chair, Dr. Alok Mukherjee, Toronto Police Services Board . 3 Welcome Leer, Chief William Blair, Toronto Police Service . 4 Toronto Police Service Mission Statement . 5 Toronto Police Service Ranking Structure . 6 Chair, Dr. Alok Mukherjee, Toronto Police Services Board . 7 Chief William Blair, Toronto Police Service . 8 Deputy Chief Michael Federico, Toronto Police Service . 9 Deputy Chief Peter Sloly, Toronto Police Service . 10 Deputy Chief Mark Saunders, Toronto Police Service . 11 Chief Administrave Officer (CEO) Tony Veneziano, Toronto Police Service . 12 2005 - Looking Back . 13 2006 - Looking Back . 14 / 15 Youth in Policing Iniave (YIPI) . 16 2007 - Looking Back . 17 / 18 Organizaon of Calypso Performing Arstes OCPA . 19 / 20 2008 - Looking Back . 21 / 22 2009 - Looking Back . 23 - 25 ProAcon Cops & Kids . 26 Auxiliary Program . 27 Caribbean Vibraon remembers Royee Bapst / Elaine Shepherd . 28 2010 - Looking Back . 29 - 31 Richard Gosling, Children’s breakfast Clubs . 32 Procter’s Cartage Limited . 33 Seneca College . 34 The Carpenters Union & OCAD University . 35 Toronto Police Service Community Consultave Commiees . 36 2011 - Looking Back . 37 - 41 DJ, Sergeant Chris Gordon . .. 42 2012 - Looking Back . 43 - 47 Diversity Management / Divisional Policing Support Unit / 33 Division . 48 G98.7, Fitzroy Gordon . 49 - 50 G98.7, Red & Christopher Michaels / Belinda Brady . 51 Community Crisis Response Program . 52 The Art of Costume Design . 53 / 54 Diversity / Crime Stoppers. 55 Toronto Police Service . 56 Thought of the Day . 57 Pierre Ellio Trudeau, Quote . 58 Acknowledgements . 59 Caribbean Carnival Toronto began as the Caribbean Carnival Toronto is one of dream of a group of enthusiasc individuals Canada’s major tourist aracons, with an from diverse backgrounds, but with a es mated one million parcipants annually.

The following draft Minutes of the meeting of the Toronto Police Services Board held on OCTOBER 16, 2003 are subject to adoption at its next regularly scheduled meeting. The Minutes of the meeting held on SEPTEMBER 18, 2003 previously circulated in draft form were approved by the Toronto Police Service Board at its meeting held on OCTOBER 16, 2003. MINUTES OF THE PUBLIC MEETING of the Toronto Police Services Board held on OCTOBER 16, 2003 at 1:30 PM in the Auditorium, 40 College Street, Toronto, Ontario. PRESENT: Gloria Lindsay Luby, Councillor & Acting Chair A. Milliken Heisey, Q.C., Member Benson Lau, M.D., Member Allan Leach, Member Frances Nunziata, Councillor & Member ALSO PRESENT: Julian Fantino, Chief of Police Albert Cohen, City of Toronto - Legal Services Division Deirdre Williams, Board Administrator THIS IS AN EXTRACT FROM THE MINUTES OF THE PUBLIC MEETING OF THE TORONTO POLICE SERVICES BOARD HELD ON OCTOBER 16, 2003 #P267. MOMENT OF SILENCE A moment of silence was observed in memory of Senior Ontario Provincial Police Constable John Paul Flagg, of the Eastern Region R.I.D.E. Unit, who was killed while on duty in Almonte, Ontario on Saturday, September 20, 2003. THIS IS AN EXTRACT FROM THE MINUTES OF THE PUBLIC MEETING OF THE TORONTO POLICE SERVICES BOARD HELD ON OCTOBER 16, 2003 #P268. INTRODUCTIONS The following Service members who were recently promoted or appointed were formally introduced to the Board: Superintendent Robert Clarke Superintendent Neale Tweedy Staff Inspector Ruth White Inspector William Ellison Inspector Douglas Grady Inspector Vernett McLeod Inspector Norman Pye Ms.

1 November 2019 2 Volunteers and Community Policing The Toronto Police Service (Service) recognizes that volunteers are an integral and vital component of community policing. Service volunteers are welcomed and valued in every community, and their service to the organization is invaluable. Our volunteers serve as the first point of contact between the community and the Service. They make an impact and strengthen ties in our communities, they serve to enhance the delivery of police services, and assist in numerous community engagement initiatives and programs. The Mission Statement of the Toronto Police Service Volunteer Program is; “To create meaningful partnerships through trust, understanding, shared knowledge, effective community engagement and to maintain safety and security in our communities.” Connected by Commitment Revised November 2020 2 3 MESSAGE FROM THE TORONTO POLICE SERVICES BOARD On behalf of the Toronto Police Services Board, I would like to extend our deep and sincere appreciation to all of our volunteers for giving your time, energy, and dedication to the Toronto Police Service and to all of the communities that make up the City of Toronto. The Toronto Police Service is recognized as outstanding model in the policing community in the way in which it consults with its communities. The Board is extremely proud of this achievement and is committed to continuously working to ensure that we remain a progressive leader in this vital area. Strong and meaningful partnership with the community is an essential component of the Board’s emphasis on community policing. Indeed, The Way Forward, the Transformational Task Force’s action plan report, charts an approach to policing that is founded on embracing partnerships to create safe communities.

AUDIT COMMITTEE AGENDA MEETING 1 1. The Audit of the Auditor - External Quality Assurance Review of the Auditor General's Office 2. Contract Management Issues 2(a). Management Response to the Auditor General’s Reports on Contract Management Issues 3. Management of City Information Technology Assets 3(a). Management Response to Auditor General’s Management of City Information Technology Assets Review 4. Operational Review – Toronto Fire Services 4(a). Management Response to the Auditor General’s Operational Review of Toronto Fire Services 5. Annual Report on the Status of Fraud and Related matters, Including the Operation of the Fraud and Waste Hotline Program 6. 2006 Audit Work Plan 7. Auditor General’s Audit Reports – Benefits to the City of Toronto – Annual Update 8. Terms of Reference – Audit Projects 9. Community Centres and Arenas – 2004 Audited Financial Statements 9(a). Report (October 14, 2005) from the Auditor General presenting the 2004 Audited Financial Statements of North Toronto Memorial Arena and Forest Hill Memorial Arena and providing the Audit Committee with a status report on those financial statements of Arenas not yet completed. 10. Interim Response to Maintenance and Administrative Controls Review of Facilities and Real Estate 10(a). Clause 1 of Audit Committee Report 4, headed “Maintenance and Administrative Controls Review – Facilities and Real Estate” which was adopted, as amended, by City Council on December 14 and 16, 2005. 11. Finance Department’s Response to Ernst and Young’s report: “Investment Policy Compliance for 2004” 12. Update on Issues Raised in Auditor Management Letters 13. 2004 Audited Financial Statement of Downtown Yonge Business Improvement Area 14.

Qikiqtani Truth Commission Thematic Reports and Special Studies 1950–1975 Paliisikkut: Policing in Qikiqtaaluk Qikiqtani Inuit Association Published by Inhabit Media Inc. www.inhabitmedia.com Inhabit Media Inc. (Iqaluit), P.O. Box 11125, Iqaluit, Nunavut, X0A 1H0 (Toronto), 146A Orchard View Blvd., Toronto, Ontario, M4R 1C3 Design and layout copyright © 2013 Inhabit Media Inc. Text copyright © 2013 Qikiqtani Inuit Association Photography copyright © 2013 Library and Archives Canada, Northwest Territories Archives Originally published in Qikiqtani Truth Commission: Thematic Reports and Special Studies 1950–1975 by Qikiqtani Inuit Association, April 2014. ISBN 978-1-927095-63-8 All rights reserved. The use of any part of this publication reproduced, transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, or stored in a retrievable system, without written consent of the publisher, is an infringement of copyright law. We acknowledge the support of the Government of Canada through the Department of Canadian Heritage Canada Book Fund program. We acknowledge the support of the Canada Council for the Arts for our publishing program. Please contact QIA for more information: Qikiqtani Inuit Association PO Box 1340, Iqaluit, Nunavut, X0A 0H0 Telephone: (867) 975-8400 Toll-free: 1-800-667-2742 Fax: (867) 979-3238 Email: [email protected] Errata Despite best efforts on the part of the author, mistakes happen. The following corrections should be noted when using this report: Administration in Qikiqtaaluk was the responsibility of one or more federal departments prior to 1967 when the Government of the Northwest Territories was became responsible for the provision of almost all direct services.

Virtual Public Meeting Tuesday, March 23, 2021 at 9:00AM PUBLIC MEETING MINUTES Tuesday, March 23, 2021, at 9:00AM Livestreamed at: https://youtu.be/n3k4_WKZhBQ The following draft Minutes of the meeting of the Toronto Police Services Board that was held virtually on March 23, 2021, are subject to approval at its next regularly scheduled meeting. Attendance: The following Members were present: Jim Hart, Chair Frances Nunziata, Councillor & Vice-Chair John Tory, Mayor & Member Marie Moliner, Member Michael Ford, Councillor & Member Lisa Kostakis, Member Ainsworth Morgan, Member The following individuals were also present: James Ramer, Interim Chief of Police, Toronto Police Service Ryan Teschner, Executive Director and Chief of Staff, Toronto Police Services Board Diana Achim, Board Administrator, Toronto Police Services Board Scott Nowoselski, Solicitor, City of Toronto – Legal Services Division Declarations: There were no declarations of interest under the Municipal Conflict of Interest Act. This is an Extract from the Minutes of the Virtual Public Meeting of the Toronto Police Services Board that was held on March 23, 2021 P2021-0323-0.1. Farewell Remarks Chair Hart made remarks to acknowledge the work and dedication of Board Member and former Vice-Chair Marie Moliner. Chair Hart said that Ms. Moliner became part of the Board as a provincial appointee in March 2012, “joining as an extremely impressive leader in the public and not-for-profit sectors,” working as a senior public servant, both federally and provincially. Re-appointed by the province for three-year terms in 2015, and again, in 2018, he said that Ms. Moliner “has brought a consistently powerful voice in the areas of transparency, governance and accountability.

Toronto Police Service 2020 Annual Hate Crime Statistical Report Intelligence Services, Hate Crime Unit Intelligence Services, Hate Crime Unit remains dedicated to the achievement of its complementary objectives: the prevention and thorough investigation of hate motivated offences and the pro-active education of others to enable them to recognize and combat hate. Our goal is to encourage mutual acceptance amongst communities and to safeguard the freedoms, safety and dignity of all persons as guaranteed by the Charter of Rights and Freedoms. Toronto Police Service – Hate Crime Unit Annual Hate Crime Statistical Report 2020 Executive Summary The Toronto Police Service Annual Hate Crime Statistical Report is an annual report that provides statistical data about criminal offences that are committed against persons or property which are motivated by bias, prejudice, or hate based on the victim’s race, national or ethnic origin, language, colour, religion, sex/gender, age, mental or physical disability, sexual orientation, or gender orientation or expression, or on any other similar factor, within the City of Toronto. The report explains the mandate of the Toronto Police Service Hate Crime Unit and the methodology that is used by the Hate Crime Unit to collect the statistical data. The data is based on hate crimes that were reported to the Toronto Police Service between January 1, 2020 and December 31, 2020. The report also provides an overview of the training and education that was provided to the Toronto Police Service’s police officers with respect to hate crimes in 2020, as well as the various community outreach initiatives that were undertaken by the Hate Crime Unit and other units within the Toronto Police Service.

G Glossary, Abbreviations and Acronyms Glossary, Abbreviations and Acronyms Glossary . 643 Abbreviations and Acronyms . 647 Glossary, Abbreviations and Acronyms Glossary 643 Glossary accountability a sign-in / sign-out system used by emergency responders to track each responder’s location at any given time. The Collins Hall a City-owned facility in Elliot Lake close to the Mall which was designated as a place for family members of victims or possible victims and other members of the community to gather, both to to await news and to benefit from support services. commissioner for senior position within the Ministry of Community Safety and Correctional community safety Services. The fire marshal and the chief of Emergency Management Ontario both report to this person. Community Control Group the emergency control group, composed of officials or employees of each (CCG) municipality including the mayor, the chief administrative officer, and the fire chief, which convenes when an emergency occurs to support the incident commander and look after the well-being of the community. It activates the municipality’s emergency plan and also supports the responders. crush syndrome a condition sometimes caused when parts of the body are crushed after a structural collapse, causing muscle breakdown and the release of potentially toxic muscle cell components and electrolytes into the circulatory system. Once released, the victim can go into shock, leading potentially to lethal cardiac arrhythmias and kidney failure. The condition is treatable. declaration of emergency a signed declaration in writing made by the head of council (the mayor) which indicates that the situation exceeds the scope of the local emergency response.

POLICE / SCHOOL BOARD PROTOCOL Between the: Toronto Police Service Toronto District School Board Toronto Catholic District School Board Conseil scolaire de district catholique Centre-Sud Conseil scolaire Viamonde POLICE/SCHOOL BOARD PROTOCOL Jun-2011 Contents Pg. 1. Signatories to the Protocol 3 2. Statement of Principles 4 3. Introduction 4 4. Role and Mandate of Police Services 5 5. Role and Mandate of School Boards 5 6. Definitions/Explanations of Terms 7 7. Occurrences Requiring Police Response 7 8. Information Sharing and Disclosure 9 9. School Procedures for Reporting to Police 10 10. Initial Police Contact 10 11. School and Police Investigation of Incidents 10 12. Police Interviews of Students 13 13. Reporting of Children Suspected to Be in Need of Protection 18 14. Investigations Involving Students with Special Education Needs 18 15. Occurrences Involving Students Under Age 12 19 16. School Board Communication Strategy 20 17. Protocol Review Process 20 18. School/Police Role in Violence Prevention 20 19. Physical Safety Issues 20 20. Risk-Assessment Services 21 21. Emergency Planning and Threats to School Safety 21 22. Training 21 Appendix A: Glossary 22 Appendix B: Information Sharing and Disclosure 26 Appendix C: Guide to Officers for Section 146 Youth Criminal Justice 28 Act Statements Appendix D: Charts 33 Appendix E: Protocol for Joint Investigations of Child Physical & 36 Sexual Abuse Appendix F School Action Teams 41 Appendix G: The Toronto Emergency Safe School Strategy (TESSS) 42 POLICE / SCHOOL BOARD PROTOCOL | 2 1. SIGNATORIES TO THE PROTOCOL An agreement between the Toronto Police Service, the Toronto District School Board, the Toronto Catholic District School Board, the Conseil scolaire de district catholique Centre-Sud, and the Conseil scolaire Viamonde.

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1 POLICE, 1990 c P-15.01 The Police Act, 1990 being Chapter P-15.01 of the Statutes of Saskatchewan, 1990‑91 (effective January 1, 1992) as amended by the Statutes of Saskatchewan, 1993, c.36; 1996, c.9; 1997, c.H-3.01 and c.45; 1998, c.P-42.1; 2000, c.59; 2001, c.29; 2002, c.C-11.1; 2005, c.M-36.1 and 25; 2010, c.N-5.2; 2011, c.12; 2013, c.S-15.1 and c.27; 2014, c.E-13.1, 2016, c.28; 2018, c.42; 2019, c.8, c.17 and c.25; and 2020, c.13; and c.33. *NOTE: Pursuant to subsection 33(1) of The Interpretation Act, 1995, the Consequential Amendment sections, schedules and/or tables within this Act have been removed. Upon coming into force, the consequential amendments contained in those sections became part of the enactment(s) that they amend, and have thereby been incorporated into the corresponding Acts. Please refer to the Separate Chapter to obtain consequential amendment details and specifics. NOTE: This consolidation is not official. Amendments have been incorporated for convenience of reference and the original statutes and regulations should be consulted for all purposes of interpretation and application of the law. In order to preserve the integrity of the original statutes and regulations, errors that may have appeared are reproduced in this consolidation. 2 c P-15.01 POLICE, 1990 Table of Contents PART I PART IV Short Title and Interpretation Complaints COMPLAINTS PROCEDURE 1 Short title 2 Interpretation 37 Interpretation of Part PART II 37.1 Waiver of notice Administration 38 Initiation of complaint SASKATCHEWAN POLICE COMMISSION 39 Duties and powers of PCC 3 Commission continued 40 Other proceedings not precluded 4 Members of commission 41 Reports re status of complaint 5 Oath of office 42 Notice of expansion or alteration 6 Remuneration 43 Nature of complaint 7 Staff 43.1 Mediation 8 Orders of commission PUBLIC COMPLAINT AS TO 9 Sittings POLICIES AND SERVICES 10 No action against commission, etc.